Complaints & Internal Investigations

The HCV Network’s Assessor Licensing Scheme (ALS) has a Complaints Procedure and can conduct Internal Investigations to address potential non-compliances by ALS participants. The Secretariat can provide a summary of disputes and investigations upon request.

Complaints

Number

ALS-CO-2021-001 and 002

Date received

March 4, 2021

Complainant

Mr. Jules Crawshaw

Subject of Complain

HCVN Assessor Licensing Scheme

Details of Complain

The overall scheme or its implementation.

Result

Valid

Number

ALS-CO-2020-001

Date received

October 1, 2020

Complainant

Mr. László Máthé

Subject of Complain

HCVRN ALS

Details of Complain

The overall scheme or its implementation.

Result

Valid

Number

ALS-CO-2018-001

Date received

February 5, 2018

Complainant

Mr. Odjat Sujatnika

Subject of Complain

HCVRN Management Committee

Details of Complain

Aidenvironment is criticising Aksenta and therewith the HCVRN-Assessor Licensing Scheme.

Result

Valid

Number

ALS-CO-2016-001

Date received

April 16, 2016

Complainant

Mr. Resit Sozer

Subject of Complain

ALS Quality Panel

Details of Complain

Unprofessional QP review of 3 HCV assessment reports by Pupung F. Nurwatha

Result

Invalid

Internal Investigations

Internal investigations allow the HCV Network Management Committee (MC) to address potential non-compliances by ALS participants.

Number

ALS-II-2017-001

Date received

Date closed

Subject of Investigation

Mr. Nyoto Santoso

Details of Investigation

Management Committee review of assessor compliance with ALS Terms & Conditions.

Result

Number

ALS-II-2023-001

Date received

Date closed

Subject of Investigation

Daniel Arancibia

Details of Investigation

Management Committee review of assessor compliance with ALS Terms & Conditions.

Result

Other

Concern dismissed by Management Committee subject to actioning specific recommendations.

Our Partnerships

Get Involved

The Network is always looking for partners who are interested in supporting our work, for talented professionals who can join the growing Secretariat team, and for professionals who can lead assessments globally.

Get Involved