The HCV Network’s Assessor Licensing Scheme (ALS) has a Complaints Procedure and can conduct Internal Investigations to address potential non-compliances by ALS participants. The HCV Network Secretariat can provide a summary of disputes and investigations upon request.


The ALS Complaints Procedure is available here.

NumberDate receivedComplainantSubject of
Details of ComplaintResult
ALS-CO-2016-00127 April 2016Mr. Resit SozerALS Quality Panel Unprofessional QP review of 3 HCV assessment reports by Pupung F. NurwathaInvalid
ALS-CO-2017-00114 June 2017Ms. Audrey VersteegenNyoto SantosoThe organisations (Environmental Investigation Agency (EIA), Greenpeace, Aidenvironment, and Yayasan Inisiasi Alam Rehabilitasi Indonesia.) challenge ALS licensed assessor Nyoto Santoso’s provisional licence.Invalid
ALS-CO-2018-0015 February 2018Mr. Odjat SujatnikaHCVRN Management Committee Aidenvironment is black-smearing Aksenta and therewith the HCVRN-Assessor Licensing Scheme.Invalid
ALS-CO-2020-0011 October 2020Mr. László MáthéHCVRN ALSThe overall scheme or its implementation.Valid
Resolved on 20 Dec 20

Internal Investigations

Internal investigations allow the HCV Network Management Committee (MC) to address potential non-compliances by ALS participants. More information is available here.

NumberSubject of investigationIssue
ALS-II-2017-001Mr. Nyoto SantosoManagement Committee review of assessor compliance with ALS Terms & Conditions.