The HCV Network’s Assessor Licensing Scheme (ALS) has a Complaints Procedure and can conduct Internal Investigations to address potential non-compliances by ALS participants. The Secretariat can provide a summary of disputes and investigations upon request.

Complaints

The ALS Complaints Procedure is available here.

NumberDate receivedComplainantSubject of
complaint
Details of ComplaintResult
ALS-CO-2016-00127 April 2016Mr. Resit SozerALS Quality Panel Unprofessional QP review of 3 HCV assessment reports by Pupung F. NurwathaInvalid
ALS-CO-2017-00114 June 2017Ms. Audrey VersteegenNyoto SantosoThe organisations (Environmental Investigation Agency (EIA), Greenpeace, Aidenvironment, and Yayasan Inisiasi Alam Rehabilitasi Indonesia.) challenge ALS licensed assessor Nyoto Santoso’s provisional licence.Invalid
ALS-CO-2018-0015 February 2018Mr. Odjat SujatnikaHCVRN Management Committee Aidenvironment is criticising Aksenta and therewith the HCVRN-Assessor Licensing Scheme.Invalid
ALS-CO-2020-001 1 October 2020Mr. László MáthéHCVRN ALSThe overall scheme or its implementation.Valid
Resolved on 20 Dec 20
ALS-CO-2021-001 and 0023 April 2021Mr. Jules CrawshawHCVRN ALSThe overall scheme or its implementation.Valid – Resolved on 8 June 21

Internal Investigations

Internal investigations allow the HCV Network Management Committee (MC) to address potential non-compliances by ALS participants. More information is available here.

NumberSubject of investigationIssue
ALS-II-2017-001Mr. Nyoto SantosoManagement Committee review of assessor compliance with ALS Terms & Conditions.